Frequently Asked Questions

General

How do I check-in?

Prior to arrival you will receive an online check-in registration document to confirm your reservations details. Once at Binna Burra please visit Reception for further check in instructions.

What is your cancelation policy?
Do I have to stay 2 nights?

Minimum night restrictions are in place for certain days of the week and at certain times of the year. Generally a 2 night minimum is required for Friday and Saturday night bookings (swag campsites/bunkhouses excluded) - whilst school holidays and long weekends require a stay length of 3 nights. When checking availability on our website - you will be able to see any minimum night restrictions put in place.

How much does it cost to stay per night?

We're always striving to offer the most competitive prices - therefore nightly rates can vary throughout the year and throughout the days of the week. Generally by booking further into the future, and on days which are less popular you'll secure our lowest pricing.

When is check in and check out?

Check-in is from 2PM. Check-out is 10AM. We are unable to guarantee any check-ins or checkouts earlier or later than these times.

What if I arrive early can I park my car and go for a walk?

Yes, prior to 2pm check-in you can certainly park your vehicle in the day use car parks and visit the national park, Binna Burra Teahouse, or participate in Binna Burra activities. This is also the case after you have checked out of out site at 10am on departure day.

What is the best way to book? Online or over the phone?

Our booking website features 100% of our live availability. We'd recommend booking online to take advantage of our best prices and promotions.

Are you dog/pet friendly?

No, Binna Burra is surrounded by Lamington National Park and therefore no domestic animals are permitted at the property. 

Campsite - Swag, tent & drive on sites, Safari tents & Bunkhouses.

What facilities are on the campground?

Shared between several cooking shelters our campground features 6 x BBQ plates, microwave, fridge, and zip hot water. BYO utensils, cutlery and crockery.

What amenities are on the campground?

The campground features male and female toilets and hot showers; Dishwashing sinks; Laundry sinks and coin-operated Laundry Machines (washer and dryer).

Do I need to bring my own drinking water?

No. The campground has a number of freshwater taps for drinking water. Additionally, Vehicle sites each feature their own water outlet.

Can I have a campfire?

Yes, Binna Burra Campground features a number of shared fire pit facilities which you are able to make use of. You can BYO firewood or purchase timber from our shop - it is not provided

A small number of Safari Tents currently feature their own private fire pits. These tents (88, 90, 91, 95, 97, 98) may be specifically requested for an additional $20 per night.

Fires would not be permitted during a Total Fire Ban, and may be prohibited at the discretion of Binna Burra Management.

I have my own portable wood/charcoal firepit or burner. Can I set this up on my campsite?

No, open fires are only permitted in the approved and existing fire pit areas.

Are there powered sites?

Only our caravan / small vehicle sites feature power. There is a limited number of power sockets for use by other guests in the amenities building.

Is there parking?

Yes, there is limited parking available on the campground. Spaces are not guaranteed. Overflow parking is available close-by on the day use carpark.

Can I park my car on or beside my campsite?

Only our small vehicle campsites have the ability to park directly on the site. For other campsites and Safari Tents you must park on the carpark (as above) and carry your gear

Can I request a specific site?

For certain categories on our campground you may request a specific site number. This is only available when placing a booking through our website when the "site selection" feature is offered. An additional fee per night may apply.

Are you wheelchair friendly?

At this stage we do not have any sites which are designated as wheelchair friendly unfortunately. Binna Burra Campground does feature steps, slopes and gravel pathways making some ares unstable.

Do I have to stay 2 nights?

Minimum night restrictions are in place for certain days of the week and at certain times of the year. Generally a 2 night minimum is required for Friday and Saturday night bookings (swag campsites excluded) - whilst school holidays and long weekends require a stay length of 3 nights. When checking availability on our website - you will be able to see any minimum night restrictions put in place.

How much does it cost to stay per night?

We're always striving to offer the most competitive prices - therefore nightly rates can vary throughout the year and throughout the days of the week. Generally by booking further into the future, and on days which are less popular you'll secure our lowest pricing.

What is your cancellation policy?
Can I cook in the safari tents or on the deck?

We DO NOT allow any cooking or naked flame inside the safari tents. You may bring a portable gas stove (LPG or butane) to use outside on your Safari Tent deck.

Does the safari tent price include linen?

No. Safari Tents advertised price does not include linen. You should bring your own bedding, pillows and towels. You can hire linen packs from us for either double or single beds. These include sheets, blankets, pillows and towels. You can add these as a "booking add-on" at the time of booking on our website, or by managing your reservation online through the link in your confirmation email.

Do the Safari Tents have heating / power?

The Safari Tents do not have heating, so please pack bedding appropriate for the weather conditions forecast.

Safari Tents have lighting inside and feature 2 x USB (type a) charging ports suitable for charging mobile phones and other devices.

Can we lock the safari tents?

There is no lock provided for the safari tents. Binna Burra takes no responsibility for any valuables that guests leave inside the tents. You can bring your own padlock so you can lock them up when you are out exploring the National park. The Safari Tent doors can be bolted shut from the inside of the tent.

I have a large Caravan - is it suitable?

The sites are designed for small caravans, camper vans and trailers only. Because of limited manoeuvrability on the campground we do not recommend caravans with a length greater than 6.5m.

Some of the vehicle sites look larger than others, if I have a big caravan, can I request one of these specifically?

No, at this stage we are not able to guarantee specific site numbers for the vehicle/caravan sites. We do not recommend caravans with a length greater than 6.5m.

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