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COVID Updates

For the health and safety of our guests and staff and in accordance with Queensland Health requirements, as of 17 December 2021 Binna Burra Lodge Limited will only allow fully vaccinated guests to enter the premises and its venues and outlets. Guests from lockdown areas are not permitted to enter. Proof of address and vaccination must be produced when requested.

The Queensland Government new public health and social measures linked to vaccination status will come in to place on 17 December 2021 or when Queensland reaches 80% double vaccination status. Read more

This means all staff and customers (16 years and over) must be fully vaccinated to enter any premises operated by binna burra lodge limited from 17 December onwards.  This is a state-wide restriction and will apply to all hospitality venues, including cafes, theme parks, pubs, and clubs. Additionally at Binna Burra, we have extended this to include accommodation venues

COVID-19 Temporary Cancellation Conditions: 

In such event that Federal or State issued COVID-19 travel restrictions prevent travel to either you, or your travelling companions, ‘Binna Burra’ will (up until the day of arrival), allow a deferral of the reservation as an exception to the extenuating circumstances below. This deferral, issued in the form of a booking extension voucher, will allow the full booking deposit to be retained, and used towards future purchases at ‘Binna Burra’ within a period of 12 months.

Read our entire cancellation booking policy here.

Keeping COVID Safe

You'll notice a few changes when you visit

Hand Sanitisation Units

 It's now compulsory for guests to apply hand sanitiser when approaching hotel reception counters.

Screening Questions

COVID-19 screening questions are included on our pre-arrival emails and registration card for all patrons to answer upon check-in.

Deep Cleaning

Enhanced deep cleaning and sanitisation protocols are implemented for guest rooms.

In Your Room

Magazines, publications & compendiums have been removed from guest rooms.

Increased Cleaning

All furniture and high touch items will be regularly sanitised at increased frequencies. 

Limited Capacity

All of our venues are now fitted with a total capacity poster at the entrance. Some limits apply to guest rooms if you are not of the same household. 

Clean & Green.

Cleanliness and hygiene have always been of the utmost importance here at Binna Burra. Our team works hard to ensure the best eco-friendly cleaning products and practices are used in our Sky Lodges, campsite, cafe, and public areas. We are pleased to say that we have now ramped it up even further with extra cleaning protocols and processes, to make sure you stay safe and can enjoy all things Binna Burra completely stress-free.

HELPFUL RESOURCES

Find some helpful resources and information by clicking any of the links below