Frequently Asked Questions

Prior to arrival you will receive an online check-in registration document to confirm your reservations details. Once at Binna Burra please visit Reception in the Welcome Building for further check in instructions.

Our Welcome Building is open from 8am to 5pm daily, with an extended opening time of 6pm on Fridays. There is a after hours box for returning keys outside of these times at the front of the Binna Burra Tea House. 

Reception is closed 25 December 2025

https://www.binnaburralodge.com.au/booking-policy/

A 2-night minimum stay applies on Friday and Saturday nights (swag campsites and bunkhouses excluded). Some periods, such as school holidays or long weekends, may occasionally require a longer stay, depending on the time of year. The best way to check is by viewing availability on our website, where any minimum stay restrictions will be clearly displayed.

We’re always striving to offer the most competitive prices – therefore nightly rates can vary throughout the year and throughout the days of the week. Generally by booking further into the future, and on days which are less popular you’ll secure our lowest pricing.

Check-in is from 2PM. Check-out is 10AM. We are unable to guarantee any check-ins or checkouts earlier or later than these times.

Yes, prior to 2pm check-in you can certainly park your vehicle in the day use car parks and visit the national park, Binna Burra Teahouse, or participate in Binna Burra activities. This is also the case after you have checked out of out site at 10am on departure day.

Our booking website features 100% of our live availability. We’d recommend booking online to take advantage of our best prices and promotions.

Yes, you can! See our dining page for more info on breakfast and BBQ packs + information on how to order them.

Your stay at Binna Burra is a chance to unwind and disconnect from the world. However, for those who need to stay connected, we offer complimentary WiFi in the Tea House. Additionally, guests staying in our Sky Lodges and Tiny Wild Houses enjoy free in-room WiFi for added convenience.

You’ll be pleased to know that phone reception is available at Binna Burra, with Telstra and Optus offering the strongest connection. However, please note that our remote location may cause some patchy coverage from time to time.

Binna Burra offers two Tesla wall connector charging stations for the convenience of our in-house guests. It’s important to note that these chargers are specifically designed for Tesla vehicles and come with charger leads that reach 2.4 metres. As of now, we do not provide any adaptors or extensions for other vehicle models.

To access the charging stations, simply head to our campsite parking area, which is protected by a boom gate. Please remember that this amenity is exclusively available to guests staying on-site. So, if you’re planning to stay with us and own a Tesla vehicle, you can take advantage of this eco-friendly charging option during your stay at Binna Burra.

For real-time weather updates at Binna Burra, you can check our state-of-the-art weather station, located at the Tea House. View live conditions in person on the tablet HUD before setting off on a hike, or access it anytime online at our live weather dashboard.

This advanced system tracks everything you’d expect—rain, wind, temperature, humidity—plus a lightning strike tracker, pollen levels, air quality, Air Quality Index (AQI), UV index, and astronomy data.

By default, temperatures display in Fahrenheit, but you can easily switch to Celsius:

• On mobile – Tap the menu icon (top right), select Settings, then choose Celsius.
• On desktop – Click the black cogwheel (top right) to change to Celsius instantly.

No, Binna Burra is surrounded by Lamington National Park and therefore no domestic animals are permitted at the property. 

Prior to arrival you will receive an online check-in registration document to confirm your reservations details. Once at Binna Burra please visit Reception for further check in instructions.

Our standard check-in time is at 2PM, while check-out time is at 10AM. We kindly ask for your understanding that we are unable to guarantee any early check-ins or late checkouts beyond these times. Nonetheless, our team will do their best to accommodate your needs and ensure that your stay is as comfortable and stress-free as possible.

Yes! Each Sky Lodge has multiple parking spaces located just a short 10-metre walk from the apartment entry. While the parking areas are not undercover, they are conveniently positioned for easy access while keeping the natural surroundings undisturbed.

All Sky Lodge accommodations include cooking facilities to suit your stay. Studio Rooms feature a kitchenette with two electric hotplates, a microwave, bar fridge, kettle, and toaster, along with all essential cookware, cutlery, and utensils. For more flexibility, 1, 2, and 3-bedroom apartments offer a fully self-contained kitchen with a gas cooktop, microwave, large fridge-freezer, kettle, toaster, and dishwasher.

Each Sky Lodge also has a Weber gas BBQ on the balcony for outdoor cooking. Plus, the Tea House café, restaurant, and Groom's Cottage bushwalker's bar are nearby for dining options.

Yes! Each Sky Lodge is now equipped with high-speed Starlink WiFi, ensuring fast and reliable connectivity for streaming, video calls, or remote work. Plus, the Smart TVs in every lodge are WiFi-enabled, allowing you to log in to your own streaming apps for a personalised entertainment experience. Just remember to log out before you check out!

Minimum night restrictions are in place for certain days of the week and at certain times of the year. Generally a 2 night minimum is required for Friday and Saturday night bookings - whilst school holidays and long weekends require a stay length of 3 nights. When checking availability on our website - you will be able to see any minimum night restrictions put in place.

We constantly strive to offer the most competitive prices possible. As such, the cost of staying per night may vary throughout the year and on different days of the week. We recommend booking well in advance and choosing less popular days to secure the best value for your stay. Our team is always available to provide you with a personalized quote and to answer any questions you may have regarding our rates.

Yes! Every Sky Lodge apartment is equipped with a beautiful gas fireplace, perfect for creating a warm and cosy atmosphere. Whether you're unwinding after a day of exploring or simply enjoying the stunning mountain views, the fireplace adds to the comfort and charm of your stay.

We offer a wheelchair accessible 2-bedroom apartment in our exquisite Sky Lodges. To check availability and request this room, please reach out to our friendly front desk team at 07 5533 3622. For further information on our 2-bedroom apartments, kindly visit our website at https://www.binnaburralodge.com.au/accommodation/sky-lodges/.

Our main dining venue, The Binna Burra Tea House, features ramp access, allowing guests with mobility challenges to dine with ease. Please note that The Grooms Cottage Bushwalkers Bar is not wheelchair accessible, and there are no wheelchair access walks in the Binna Burra Section of Lamington National Park.

We strive to offer an exceptional experience to all our guests, and our team is always happy to assist with any specific needs or requests you may have during your stay.

https://www.binnaburralodge.com.au/booking-policy/

Our standard check-in time is at 2PM, while check-out time is at 10AM. We kindly ask for your understanding that we are unable to guarantee any early check-ins or late checkouts beyond these times. Nonetheless, our team will do their best to accommodate your needs and ensure that your stay is as comfortable and stress-free as possible.

We have made sure that each of our Tiny Wild Houses has its own dedicated parking space. While the carpark is located a short walk away from each house, we have conveniently provided trolleys to assist with the transportation of your luggage. So, you can rest assured that your belongings will be securely and efficiently transported to your cozy abode in the wilderness. Note that our carpark is not undercover. 

 To prevent any potential fire hazards, individual fires are not permitted at the Tiny Wild Houses. Instead, guests can gather around a communal fire pit, which is powered by gas and features a fail-safe mechanism that allows for quick and easy shutdown in case of emergency. This precautionary measure is especially important given the fact that our Tiny Wild Houses are located in an area that is prone to bushfires. Nonetheless, guests can still enjoy the warmth and camaraderie of a fire while remaining safe and sound.

The cooking facilities provided in your Tiny Wild House include a compact fridge, hot plates, and a versatile combination microwave/air fryer. Additionally, we have ensured that you have an ample supply of glassware, crockery, and utensils available for your use throughout your stay. So, whether you are in the mood for a quick snack or a full meal, our well-equipped kitchenette has got you covered.

To ensure your year-round comfort, each of our Tiny Wild Houses is fitted with a reverse cycle air conditioning system. This means that you can enjoy a cool and refreshing indoor environment during the summer months, and stay cozy and warm when the temperature drops during winter.

We understand that staying connected is important, even when you’re immersed in nature. That’s why each of our Tiny Wild Houses is equipped with its own WIFI access. When you arrive, we will provide you with all the details you need to get online and stay connected throughout your stay.

Our Tiny Wild Houses are designed as a peaceful retreat for adults to unwind and reconnect with nature. For families, our Sky Lodge apartments provide a fantastic alternative, offering spacious living areas and fully equipped kitchens—perfect for a comfortable and memorable stay on top of the world at Binna Burra.

A 2-night minimum stay applies on Friday and Saturday nights, as well as during peak periods and holidays. Outside of these times, one-night stays are available from Sunday to Thursday, allowing for a flexible midweek escape.

We constantly strive to offer the most competitive prices possible. As such, the cost of staying per night may vary throughout the year and on different days of the week. We recommend booking well in advance and choosing less popular days to secure the best value for your stay. Our team is always available to provide you with a personalized quote and to answer any questions you may have regarding our rates.

The Tiny Wild Houses are not wheelchair accessible.

We do offer a wheelchair accessible 2-bedroom apartment in our exquisite Sky Lodges. To check availability and request this room, please reach out to our friendly front desk team at 07 5533 3622. For further information on our 2-bedroom apartments, kindly visit our website at https://www.binnaburralodge.com.au/accommodation/sky-lodges/.

Our main dining venue, The Binna Burra Tea House, features ramp access, allowing guests with mobility challenges to dine with ease. Please note that The Grooms Cottage Bushwalkers Bar is not wheelchair accessible, and there are no wheelchair access walks in the Binna Burra Section of Lamington National Park.

We strive to offer an exceptional experience to all our guests, and our team is always happy to assist with any specific needs or requests you may have during your stay.

https://www.binnaburralodge.com.au/booking-policy/