COVID Contact Tracing

A person who owns, controls or operates a restricted business, activity or undertaking (for example, a restaurant or bar) must collect contact information about all guests and staff at the time of entry and store it for contact tracing purposes for a period of minimum of 30 days and a maximum of 56 days. Hospitality venues such as pubs, clubs and cafes, must collect this information electronically. Collection of contact information is not required for takeaway or home delivery.

For each patron, this information must include:

  • Full name
  • Phone number
  • Email address (residential address if unavailable)
  • Date and time period of patronage

As of 1:00am, Wednesday 23 December, all hospitality venues are required to keep all patron contact details electronically and move away from paper-based record keeping. More info here.

Have a Question?

Talk to our friendly team